Testimonials

We at Precision take pride in the service we provide to our customers and it shows. Here are a few letters from our customers we'd like to share with you.

Hi Jebb,

Just got your mailing about Precision being voted "Best in Boulder". I believe it. Being in a small town in Kansas, I'm used to good personalized service, but really didn't expect to find it in Boulder, but we did with you and your crew. You've been just great, especially with the follow-up calls and we really appreciate it.

Congratulations!
Murray and Connie L.

Dear Sir,

I just wanted to take a moment to compliment the performance of two of your valued employees. Our home was just fitted with a new Trane heating and air conditioning system. Your sales representative, Phil M., exceeded our expectations when he helped us in the selection of the most appropriate system. He is very knowledgeable about the various products and applications and made our decision-making process quite easy. Your installation technician, Mark W., was meticulous in his work, and kept the workplace immaculate.

Both of these gentlemen were as cordial and as friendly as could be, and I just wanted to thank you for providing such a wonderful team.

Sincerely,
Jay K.

P.S. My wife and I are as "cool as cucumbers" despite the very warm weather today!

Yes, you ARE the Best in Boulder. Since your people came to my home about 2 years ago to install a wall furnace (and do some extra work) and up to last week when Jim came to solve a problem with my thermostat, I have been very very satisfied with your personnel (from the ladies who answer the phone and just lately Mark and Jim). They are very polite and patient with my questions and I am always impressed that a service call is made the same day.

I would definitely recommend your company and you can be sure that you have a customer for life!!

Thank you.
Betty R

Dear Tom,

I would like to share my appreciation about one of your employees, Mark W. Five years ago we had a new furnace/air conditioner installed at our home. It has never worked properly off the thermostat (which cost over $150). We called the company multiple times over a period of six months but we were never able to get them to come back out, much less resolve the problems. We picked up a cheap thermostat at the local hardware store and have just run it manually since.

The past year our furnace has had a very strong burning smell when it is turned on. Also, our air conditioner would only run for an hour or so then turn off. My wife worked at a bank in Boulder in the Trust department so she dealt with service agencies routinely for her clients. The philosophy there is simple, "Lowest price is not necessarily cheapest". She has worked with your company several times and said you are not the lowest priced, but your work was good, you stood behind it, and the price was fair.

I wanted to bring to your attention what a fine representative of your company Mark is. He is very courteous and clean with his work, but more important he will take the time to explain what he is doing and how the problems might be prevented from occurring again. Seldom do I feel comfortable with a repairman staying in my house when I am not there, but with Mark I felt fine making a quick errand while he was working. In the fall we will have our furnace checked out by your company and would be happy to have Mark come by again. You should be proud of your company. In this day people skills and honest service are not as common as we would like. Your company seems to still have the old values.

Thanks again for your fine service and excellent employees.

Kevin S.

We appreciate your feedback on the service you have received from Precision. Please don't hesitate to contact us and let us know how we are doing.